Appeal Commission

Appeals Commission

The Appeals Commission considers possible appeals against accreditation decisions made by the Board.

The applying university or higher education institution can appeal on procedural grounds or in cases of unreasonable judgement according to the appeals procedure.

The members of the Appeals Commission do not serve as members of the Board or as reviewers or have any other affiliation with QAA.

Appeals Procedure

This procedure is applicable for all accreditations carried out by QAA. Higher Education Institutions also have the right to appeal against the nomination of reviewers. The procedure for such an appeal is defined in QAA’s Appeals Procedure (Nomination of Reviewers).

A higher education institution can lodge an appeal against an accreditation decision by QAA within 21 days of said decision. The appeal needs to be made in writing by the leadership of the higher education institution to the registered email of QAA. QAA confirms receipt of the appeal.

An appeal can be lodged on procedural grounds or in cases of unreasonable judgement. Procedural grounds refer to the review being conducted against the review procedure of QAA or the decision procedure of the Board of QAA. Unreasonable judgement refers to either the review team’s or the Board’s conclusion as unfounded or disproportionate in light of the available evidence.

The appeal is forwarded to the Appeals Commission of QAA. The Appeals
Commission decides about the appeal within 10 weeks.

The Appeals Commission can decide to grant or to reject an appeal. If the
Appeals Commission rejects an appeal, the higher education institution will
receive a written notification of the rejection by QAA, which also outlines the
reasons for the rejection. If the Appeals Commission grants an appeal, the
Board of QAA will take a new accreditation decision in light of the findings of
the Appeals Commission. The new decision will be sent to the higher
education institution in writing by QAA.

The Appeals Commission formulates its decision about granting or rejecting
an appeal in written form, including an explanation of its decision. The
decision of the Appeals Commission is sent to the management of QAA who will make it available to the Board of QAA.

The Appeals Commission consists of three members including a chair. The members of the Appeals Commission have no other function within QAA and do not act as QAA’s reviewers. Should a member of the Appeals Commission have a conflict of interest regarding the appeal of a higher education institution, a substitute member will replace the ordinary member. The Appeals Commission decides by majority.

If the Appeals Commission rejects an appeal, the accreditation decision and the review report will be published by QAA. If the Appeals Commission grants an appeal, the review report is published once the Board of QAA has
taken a new and final accreditation decision, which will also be published.

Our vision

We are committed to a vision of EU & UK that offers diverse high-quality further and higher education opportunities, enabling learners to reach their full potential through achieving qualifications that are widely valued nationally and internationally.


Our mission

We sustain public confidence in the quality, integrity and reputation of EU’s & UK’s further and higher education providers and provide authoritative information on the diverse range of qualifications included in the National Framework of Qualifications.

Our values

Our approach to our own work and how we work with our partners is governed by clear values.

We believe we have a shared responsibility with others to ensure confidence in and continuous improvement of the quality of education and training. We believe that the attainment of our priorities and objectives is best pursued in a consultative, collaborative and inclusive manner with our diverse set of partners and providers. We value and respect partnership for mutual benefit.

We are committed to working with objectivity, transparency and sustainability. This underpins our decision-making and our policies, procedures and activities. These are evidence-based, informed by national and international good practice, authoritative and conducted with integrity in a manner which is openly transparent and engenders trust.

We are committed to making a difference to our partners, providers and our people. We value information, insight and impact – the successful pursuit of goals and objectives which culminate in impacting positively, confidently and substantively on our operating environment.

We are a learning organisation. We are committed to innovation and excellence.

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