Privacy Policy

Your right to privacy is very important. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That’s why we have put a policy in place to protect your personal information.

Privacy Policy

We encourage you to take the time to read this privacy policy and those of any website you visit.

What personal information does QAA collect?

In general, when you visit our website and access information you remain anonymous. Before we ask you for information, we will explain how this information will be used. We will not provide any of your personal information to other companies or individuals without your permission.

Some areas of our website require registration to access, although typically all that is requested is your e-mail address and some basic information about you, such as the areas of assessment that you are interested in.

There are occasions when we will ask for additional information. We do this to be able to better understand your needs, and to provide you with services that we believe may be valuable to you. This information is used by the QAA.

Protecting your privacy

We will take appropriate steps to protect your privacy. We will also take reasonable security measures to protect your personal information in storage. Additionally, access to personally identifiable information is limited to individuals needing such access to perform their job function.

We will not provide any of your personal information to other companies or individuals without your permission. However, we will need to provide your name and delivery address to third parties that the QAA uses for the purposes of delivering specific services to you (e.g. our distribution agency and their shipping company if you have asked us to send something to you).

We provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies posted on these third party sites.

Use of cookies

A cookie is a small amount of information a server stores on your computer for later reference. When using the QAA website, our server will store a QAA identifying code on your computer.

The QAA website uses cookies for various reasons. Cookies enable us to provide you with a better experience by allowing us to understand what areas of the website are of interest to our visitors. The QAA also uses cookies when you register. In this situation, a cookie will store useful information that enables our website to remember you when you return to visit us. The QAA can only read cookies from the QAA website. If you choose to disable cookies in your browser, you can still access most of our website.

Data storage and processing

The areas of the QAA website that collect information will process and store that information in databases located in the United Kingdom. All information stored is therefore protected by the laws of the United Kingdom, specifically the Data Protection Act 1998.

Public scrutiny

The QAA welcomes comments and questions on this policy. We are dedicated to protecting your personal information, and will make every reasonable effort to keep that information secure. Due to the rapidly evolving technologies on the Internet, we may occasionally update this policy. All revisions will be posted to this site. If you have any queries that are not currently addressed in this privacy policy, please e-mail the QAA marking the subject “privacy policy query”. The QAA endeavors to respond to the queries and comments we receive quickly and efficiently.

Use of information

The information that you provide to the QAA will help to improve the quality of information you receive. The information may be used in several ways, including:

  • Enabling us to process, validate and verify your QAA registration
  • Giving us information that is useful for developing new products and services for you
  • Providing us with an address so we can deliver requested goods to you
  • Sending you e-mail to provide customer support.