Replacement of Certificate

Requesting a replacement certificate

Depending on when it was awarded, QAA will provide either an award verification or replacement certificate.

Certificates achieved before 2016

We offer a verification document for awards achieved before January 2016 and made by either QAA or any accreditation agency.

The verification document provides a learner’s historical results. It confirms the awards, the components, and the grades achieved. 

We will require proof of your identity before issuing so please ensure you attach either a passport or any other official form of photo ID.

Please note the award’s details cannot be amended. However, if the name used on your original certificate is different from your current name, you must state this so that we can amend both your record and your verification document.

Certificates achieved after 2016

QAA only issue replacement certificates for awards achieved after January 2016. 

We will require proof of your identity before issuing so please ensure you attach either a passport or any other official form of photo ID.

Please note the award’s details cannot be amended. However, if the name used on your original certificate is different from your current name, you must state this so that we can amend both your record and your replacement certificate.

Our values

Our approach to our own work and how we work with our partners is governed by clear values.

We believe we have a shared responsibility with others to ensure confidence in and continuous improvement of the quality of education and training. We believe that the attainment of our priorities and objectives is best pursued in a consultative, collaborative and inclusive manner with our diverse set of partners and providers. We value and respect partnership for mutual benefit.

We are committed to working with objectivity, transparency and sustainability. This underpins our decision-making and our policies, procedures and activities. These are evidence-based, informed by national and international good practice, authoritative and conducted with integrity in a manner which is openly transparent and engenders trust.

We are committed to making a difference to our partners, providers and our people. We value information, insight and impact – the successful pursuit of goals and objectives which culminate in impacting positively, confidently and substantively on our operating environment.

We are a learning organisation. We are committed to innovation and excellence.

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